Privacy Policy

1. Introduction

At PGSnowBreeze, we respect your privacy and want to make sure you understand how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and how we keep it safe, following Sri Lanka’s Personal Data Protection Act No. 9 of 2022 (PDPA).

2. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information: Your name, email, phone number, and address.
Payment Details: Your credit or debit card information when you make a purchase.
Technical Data: Your IP address, browser type, operating system, and how you use our website.
Cookies and Tracking: We use cookies to improve your experience and track website performance.

3. How We Collect Your Information

We get your personal data in two main ways:

Directly from You: When you sign up, place an order, subscribe to emails, or contact support.
Automatically: When you browse our website, we collect data through cookies and similar tracking tools.

4. How We Use Your Information

We use your information for:

Processing Orders: Handling payments and shipping products to you.
Customer Support: Responding to your questions and solving problems.
Marketing (With Consent): Sending promotional emails about special deals.
Improving Our Website: Tracking visitor activity to make our website better.
Legal and Security Purposes: Complying with laws and protecting against fraud.

5. Who We Share Your Information With

We may share your data with:

Service Providers: Companies that help us process payments, deliver products, or host our website.
Legal Authorities: If required by law or to protect our business.
Business Partners: If our company merges with or is acquired by another business.

6. How We Keep Your Data Safe

We use strong security measures to protect your personal data from unauthorized access, loss, or misuse. Our security practices include encryption for sensitive data, secure payment gateways for online transactions, and regular system monitoring to detect and prevent potential security threats. Additionally, we limit access to personal data to authorized personnel only.

7. Your Rights Over Your Data

You have the right to:

Access: Ask for a copy of the personal data we have about you.
Correct: Fix inaccurate or incomplete information.
Delete: Request the removal of your data in certain cases.
Object: Stop us from using your data for specific reasons.

Withdraw Consent: If you agreed to marketing emails, you can opt out anytime.

To use these rights, contact us at [Insert Contact Information].

8. How Long We Keep Your Data

We only keep your personal data as long as needed for our business operations, legal obligations, or security purposes.

9. Cookies and Tracking Technologies

We use cookies to improve your experience. You can adjust your cookie settings in your web browser.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be on our website.

11. Contact Us

If you have any questions, contact us at:

PGSnowBreeze
[Physical Address]
Email: [Email Address]
Phone: [Phone Number]

By using our website, you agree to this Privacy Policy.